Clinical Communication Skills for Medicine, 4th Edition

Author
By Margaret Lloyd, MD, FRCP, FRCGP, Robert Bor, MA (Clin Psych), DPhil, CPsychol, CSci, FBPsS, FRAeS, UKCP, Reg EuroPsy and Lorraine M Noble, BSc, MPhil, PhD, Dip Clin Psychol, AFBPsS
ISBN
9780702072154
Publication Date
10-01-2018
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  • This is a practical guide to learning and developing communication skills throughout medical training.
  • The chapters range from the development of basic skills to those dealing with challenging and difficult situations.

Clinical Communication Skills for Medicine is an essential guide to the core skills for effective patient-centered communication. In the twenty years since this book was first published the teaching of these skills has developed and evolved. Today's doctors fully appreciate the importance of communicating successfully and sensitively with people receiving health care and those close to them.

This practical guide to developing communication skills will be of value to students throughout their careers. The order of the chapters reflects this development, from core skills to those required to respond effectively and compassionately in challenging situations. The text includes case examples, guidelines and opportunities to encourage the reader to stop and think.

The contents of the book cover:

  • The fundamental elements of clinical communication, including skills for effectively gathering and sharing information, discussing sensitive topics and breaking bad news.
  • Shared decision making, reflecting the rapid changes in expectations of medical care and skills for supporting patients in making decisions which are right for them.
  • Communicating with a patient's family, children and young people, patients from different cultural backgrounds, communicating via an interpreter and communicating with patients who have a hearing impairment.
  • Diversity in communication, including examples of communicating with patients who have a learning disability, transgender patients, and older adult patients.
  • Communicating about medical error, emphasising the importance of doctors being honest in the face of difficult situations.

Key Features
  • This is a practical guide to learning and developing communication skills throughout medical training.
  • The chapters range from the development of basic skills to those dealing with challenging and difficult situations.
ADDITIONAL INFORMATION
ISBN 9780702072154
Product Format Ebook
Publication Date 2018
Author Information By Margaret Lloyd, MD, FRCP, FRCGP, Emeritus Professor of Primary Care and Medical Education, UCL Medical School, University College London, UK; Robert Bor, MA (Clin Psych), DPhil, CPsychol, CSci, FBPsS, FRAeS, UKCP, Reg EuroPsy, Consultant Clinical Psychologist, Royal Free Hospital, and Organisational Consultant, London, UK and Lorraine M Noble, BSc, MPhil, PhD, Dip Clin Psychol, AFBPsS, Senior Lecturer, UCL Medical School, University College, London, UK
Published Reviews

This is a beautifully presented, easy-to-read, up to date, evidence-based, practical guide to communication skills. This can be a difficult subject to convey - and engage the reader - on paper but the subject is alive on these pages. To be recommended to anyone who communicates!
BMA Book Awards

Table of Content
  • Introduction
  • Core skills in clinical communication
  • Gathering information
  • Discussing sensitive topics
  • Sharing information
  • Supporting people in making decisions about treatment
  • Breaking bad news
  • Communicating with people from different cultural backgrounds
  • Communicating with children and young people
  • Communicating with a patient's family
  • Communicating with people who have hearing or communication difficulties
  • Communicating in mental health care
  • Communicating in end-of-life care
  • Communicating about medical error
  • Communicating with colleagues
  • Conclusion: guidance on how learners can reflect on/evaluate their own communication
Publication Date 10-01-2018
Pages 250
deltacomm1code Electronic Book
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